Cancellation and Refund Policy

This policy outlines the terms for cancellation, refunds, and replacements for orders placed with Sampoorna Cart.

Order Cancellation

Orders can be cancelled before they are dispatched from our store. Once the order has been processed, shipped, or is out for delivery, cancellation may not be possible.

Refund Eligibility

Refunds may be applicable under the following circumstances:

• Wrong item delivered
• Damaged or defective product
• Missing items in the order

Customers are requested to report such issues within a reasonable time after receiving the order so that our team can review and resolve the request promptly.

Refund Process

Once the refund request is verified and approved, the refund will be processed to the original payment method used during the purchase. The processing time may vary depending on the payment provider or bank.

Replacement Policy

In certain cases, Sampoorna Cart may offer a replacement instead of a refund, subject to product availability and verification of the issue.

Non-Refundable Items

Certain perishable or consumable items may not be eligible for return or refund unless they are delivered in a damaged, defective, or incorrect condition.